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Attack! - Safety & Hygiene Program (Covid-19)

We are closely monitoring government policy changes, Centers for Disease Control (CDC) guidelines, government mandates, and public health advancements and will continue to make changes as necessary or appropriate to our Programs and procedures. 

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The nation is beginning to re-open.  For an events industry that has been swiftly and enormously impacted by the shutdown and stay at home orders, the idea of opening back up is incredibly important and inspiring.  We all know that things will be different.  We all know that opening back up will involve new and stringent Programs for engaging and interacting with the general public.  


We sought guidance and leaned on the great work of others to help develop our Safety & Hygiene Program.  The plan below presents our efforts to keep our field teams, consumers and our community safe. The program relies on the best available science on disinfection methods in consultation with professional infectious disease experts from the best academic institutions in the country.


We want you to leave health and safety worries behind.


A few things you can expect to see in future events and activations:

• Non-invasive thermal temperature scans, where permitted.

• All field team members wearing face coverings.

• Hand sanitizer stations at all activation locations.

• Appropriate and comfortable physical distancing enforced and compliant with all local, state, and federal guidelines.


All Attack! Field Team members are required to complete a health questionnaire prior to working any projects.  All will be required to be trained on our Safety & Hygiene Programs.


We look forward to continuing the great work of the past, in a newer,  safer environment:  providing fulfilling project opportunities to our field teams, and promoting our clients through authentic consumer engagements.


Warmest Regards,

Christian Jurinka (CEO) & Andrew Loos (CSO)


Planning Programs:

  • When creating your on-site plan, every effort will be made to adhere to the most up-to-date local, state and federal guidelines. 

  • In order to deliver a safe experience for all attendees, an event footprint will be drafted to ensure compliance with those local, state and federal guidelines.  

  • For registration lines, queuing up will follow best practices of the grocery industry, with  markers on the floor to demarcate six-foot distances.

  • Explore the possibility of utilizing thermal cameras at entry/exit points.

  • Set a maximum occupancy for all areas of the event footprint (bathrooms, meeting rooms, registration, hallways, etc.)

  • Monitoring COVID-19 data every day, including hospitalizations and deaths per million, revise onsite Programs as needed.

  • Plan for extra signage, communication, announcements in advance of the event and throughout the event location to remind all to avoid touching their faces, wash their hands and proper ways to wear, handle and dispose of masks.


On-Site Safety Programs:

  • At the beginning and end of every day, Attack! Event Staff will sanitize their area. Application of an antiseptic wipe or spray able to kill 99.9% of all bacteria will be applied to all surfaces of common and personal working space.

  • The Point of Sale Terminals (POS) must allow visitors to insert or slide their cards themselves, thereby preventing employees from touching the cards.

  • Disinfectant products will be available near the Point of Sale Terminals.

  • Hand sanitizer dispensers, touchless whenever possible, will be available at customer interaction locations and product availability will be constantly monitored, and restocked.

  • Thermal cameras or hand-held no-touch thermometers to be used at all main access points to events or customer interaction locations. (Subject to the discretion of the corresponding authorities).  Those individuals with a temperature of more than 100.4 degrees F will not be allowed entry to the event area and will be directed towards appropriate medical care.*

  • Monitoring COVID-19 data every day, including hospitalizations and deaths per million, revise onsite Programs as needed.

  • Where elevators are present, allow no more than four guests per elevator.

  • Set-up extra signage, communication, announcements throughout the event location to remind all to avoid touching their faces, wash their hands and proper ways to wear, handle and dispose of masks.

  • All event areas will comply with, or exceed, local or state mandated occupancy limits.


On-Site Staff Programs:

  • Attack! Field Teams will wear uniform, face mask and/or face shield.**

  • Attack! Field Teams will have an antibacterial gel bottle for continuous personal and client hand disinfection.

  • Attack! Field Teams will welcome clients with non-physical greeting.

  • Under no circumstances will event staff be permitted to show up or work if he/she has any of the following symptoms:  fever, headache, shortness of breath, dry cough or flu.  Field Team members who test positive or show the known symptoms of COVID-19 will not be permitted on property until they meet the CDC’s Discontinuation of Isolation criteria5 utilizing laboratory confirmed testing.***

  • Hand washing with soap and water during working hours (every 45 minutes and / or every time an activity is carried out that involves touching articles intended for third parties).

  • Additional staff will be utilized to monitor and enforce adherence to all event area mandated occupancy limits.

  • Event Team members are required to stay home if they do not feel well, if they or a household member have tested positive for COVID-19.

  • Event Team members are also instructed to contact a manager if they notice a coworker or guest displaying or complaining of a cough, fever, shortness of breath, chills, a new loss of taste or smell, repeated shaking with chills, muscle pain, headache, sore throat or other known symptoms of COVID-19. 

  • Any individuals (event team members, attendees, etc.) who are exhibiting any of the symptoms of COVID-19 while at the event location are instructed to immediately notify their manager or other event management. 

  • In some cases, a certified emergency medical technician (EMT) will be on site, for immediate support needs.

  • If Attack! is alerted to a presumptive case of COVID-19 at the event location, we will work closely with the local/state health authorities (SNHD) to provide appropriate information and follow its recommended Programs.



Training/Event Preparations:

  • All new customer activations will include mandatory Safety & Hygiene Program training in order to participate in the event.  

  • Training will involve additional testing to ensure material was understood in their cause, effect and application.

  • Monitoring COVID-19 data every day, including hospitalizations and deaths per million, revise onsite Programs as needed.

Promoting Healthy Behaviors that Reduce Spread

Event planners should consider implementing strategies to encourage behaviors that reduce the spread of COVID-19 among staff and attendees.

  • Hand Hygiene and Respiratory Etiquette 

    • Require frequent employee handwashing (e.g., before, during, and after taking tickets; after touching garbage) with soap and water for at least 20 seconds and increase monitoring to ensure adherence.

    • If soap and water are not readily available, employees can use hand sanitizer that contains at least 60% alcohol and rub their hands until dry.

    • Encourage staff to cover the mouth and nose with a tissue when coughing and sneezing. Used tissues should be thrown in the trash and hands washed immediately with soap and water for at least 20 seconds.

    • Encourage attendees to wash hands often and cover coughs and sneezes.

    • Attendees often exchange handshakes, fist bumps, and high-fives at meetings and sporting events. Display signs (physical and/or electronic) that discourage these actions during the event.

  • Cloth Face Coverings  

    • Require the use of cloth face coverings among staff. Cloth face coverings are most essential in times when physical distancing is difficult (e.g., when moving within a crowd or audience).

    • Provide all staff with information on proper use, removal, and washing of cloth face coverings.

    • Advise staff that cloth face coverings should not be placed on:

      • Babies or children younger than 2 years old

      • Anyone who has trouble breathing

      • Anyone who is unconscious, incapacitated, or otherwise unable to remove the cloth face covering without assistance

    • Encourage attendees ahead of the event to bring and use cloth face coverings at the event.

    • Cloth face coverings are meant to protect other people in case the wearer is unknowingly infected but does not have symptoms. Cloth face coverings are not surgical masks or respirators. They are not personal protective equipment.

    • Cloth face coverings are strongly encouraged in settings where individuals might raise their voice (e.g., shouting, chanting, singing).

  • Adequate Supplies  

    • Ensure adequate supplies to support healthy hygiene behaviors. Supplies include soap, water, hand sanitizer containing at least 60 percent alcohol, paper towels, tissues, disinfectant wipes, cloth face coverings (as feasible), and no-touch trash cans.

Maintaining Healthy Environments

Event planners should consider implementing several strategies to maintain healthy environments.

  • Cleaning and Disinfection 

    • Clean and disinfect frequently touched surfaces within the venue at least daily or between uses as much as possible—for example, door handles, sink handles, drinking fountains, grab bars, hand railings, and cash registers.

    • Clean and disinfect shared objects between uses—for example, payment terminals, tables, countertops, bars, and condiment holders.

    • Consider closing areas such as drinking fountains that cannot be adequately cleaned and disinfected during an event.

    • Develop a schedule for increased, routine cleaning and disinfection.

    • Plan for and enact these cleaning routines when renting event space and ensure that other groups who may use your facilities follow these routines.

    • If transport vehicles like buses are used by the event staff, drivers should practice all safety actions and protocols as indicated for other staff—for example, washing hands often and wearing cloth face coverings and maintaining social distance of bus riders. To clean and disinfect event buses, vans, or other vehicles see guidance for bus transit operators and drivers for hire, and adapt as needed.

    • Ensure safe and correct use and storage of cleaners and disinfectants to avoid harm to employees and other individuals. Always read and follow label instructions for each product, and store products securely away from children.

    • Use EPA-approved disinfectants against COVID-19.

    • Cleaning products should not be used near children. Staff should ensure that there is adequate ventilation when using these products to prevent attendees or themselves from inhaling toxic vapors.

    • Use disposable gloves when removing garbage bags or handling and disposing of trash.

      • After using disposable gloves, throw them out in a lined trash can.

      • Do not disinfect or reuse the gloves.

      • Wash hands after removing gloves.

  • Restrooms

    • Consider limiting the number of people who occupy the restroom at one time to allow for social distancing.

    • Do not allow lines or crowds to form near the restroom without maintaining a distance of at least 6 feet from other people. It may be helpful to post signs or markers to help attendees maintain the appropriate social distance of at least 6 feet.

    • Ensure that open restrooms are:

      • Operational with functional toilets.

      • Cleaned and disinfected regularly, particularly high-touch surfaces such as faucets, toilets, stall doors, doorknobs, countertops, diaper changing tables, and light switches.

        • Clean and disinfect restrooms daily or more often, if possible, with EPA-approved disinfectants against COVID-19.

        • Ensure safe and correct application of disinfectants and keep products away from children.

      • Adequately stocked with supplies for handwashing, including soap and water or hand sanitizer with at least 60% alcohol (for staff and older children who can safely use hand sanitizer), paper towels, tissues, and no-touch trash cans.

        • If you are providing portable toilets, also provide portable handwashing stations and ensure that they remain stocked throughout the duration of the event. If possible, provide hand sanitizer stations that are touch-free.

  • Ventilation 

    • Ensure ventilation systems operate properly and increase circulation of outdoor air as much as possible, for example, by opening windows and doors. Do not open windows and doors if doing so poses a safety or health risk to staff or attendees (e.g., risk of falling or triggering asthma symptoms).

    • If portable ventilation equipment like fans are used, take steps to minimize air from them blowing from one person directly at another person to reduce the potential spread of any airborne or aerosolized viruses.

  • Water Systems 

    • To minimize the risk of Legionnaires’ disease and other diseases associated with water, take steps to ensure that all water systems and features (e.g., sink faucets, drinking fountains, decorative fountains) are safe to use after a prolonged facility shutdown. Drinking fountains should be cleaned and sanitized, but encourage staff and attendees to bring their own water, as feasible, to minimize touching and use of water fountains.

  • Modified Layouts 

    • Limit attendance or seating capacity to allow for social distancing, or host smaller events in larger rooms.

    • Use multiple entrances and exits and discourage crowded waiting areas.

    • Block off rows or sections of seating in order to space people at least 6 feet apart.

    • Eliminate lines or queues if possible or encourage people to stay at least 6 feet apart by providing signs or other visual cues such as tape or chalk marks.

    • Prioritize outdoor activities where social distancing can be maintained as much as possible.

    • Offer online attendance options in addition to in-person attendance to help reduce the number of attendees.

  • Physical Barriers and Guides 

    • Provide physical guides, such as tape on floors or sidewalks and signs on walls, to ensure that individuals remain at least 6 feet apart in lines and at other times (e.g., guides for creating one-way routes).

    • Install physical barriers, such as sneeze guards and partitions, in areas where it is difficult for individuals to remain at least 6 feet apart. Barriers can be useful at cash registers and other areas where maintaining physical distance of 6 feet is difficult.

    • Change seating layout or availability of seating so that people can remain least 6 feet apart.

  • Communal Spaces 

    • Stagger use of shared indoor spaces such as dining halls, game rooms, and lounges as much as possible and clean and disinfect them between uses.

    • Add physical barriers, such as plastic flexible screens, between bathroom sinks and beds, especially when they cannot be at least 6 feet apart.

    • Clean and disinfect bathrooms regularly (e.g., in the morning and evening or after times of heavy use) using EPA-registered disinfectants.

    • For more information on communal spaces in event housing (e.g., laundry rooms, shared bathrooms, and recreation areas) follow CDC’s guidance for Shared or Congregate Housing.

  • Food Service

    • There is no evidence that COVID-19 is spread by food. However, people sharing utensils and congregating around food service areas can pose a risk.

    • If the event includes food service, refer to CDC’s COVID-19 considerations for restaurants and bars.

    • Use touchless payment options as much as possible, if available.

    • Ask customers and employees to exchange cash or card payments by placing them on a receipt tray or on the counter rather than by hand to avoid direct hand-to-hand contact.

    • Clean and disinfect frequently touched surfaces such as pens, counters, or hard surfaces between use and encourage patrons to use their own pens.

    • Provide physical guides, such as tape on floors or sidewalks and signs on walls, to ensure that individuals remain at least 6 feet apart when waiting in line to order or pick up.

    • If a cafeteria or group dining room is used, serve individually plated meals or grab-and-go options, and hold activities in separate areas.

    • Use disposable food service items including utensils and dishes. If disposable items are not feasible or desirable, ensure that all non-disposable food service items are handled with gloves and washed with dish soap and hot water or in a dishwasher.

    • Individuals should wash their hands after removing their gloves or after directly handling used food service items.

    • Avoid offering any self-serve food or drink options, such as buffets, salad bars, and drink stations. Consider having pre-packaged boxes or bags for each attendee.

  • Shared Objects 

    • Discourage people from sharing items that are difficult to clean, sanitize, or disinfect.

    • Limit any sharing of food, tools, equipment, or supplies by staff members.

    • Ensure adequate supplies to minimize sharing of high-touch materials to the extent possible; otherwise, limit use of supplies and equipment to one group of staff members or attendees at a time, and clean and disinfect them between use.

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